Privacy Policy

Introduction

Lastcom (“us”, “we”, or “our”) operates the website (available at https://www.lastcom.io) and web application (available at https://app.lastcom.io), collectively referred to as the “Service”. This Privacy Policy informs you of our policies regarding the collection, use, disclosure, and protection of personal information when you use our Service.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you:

Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Name
Email address
Payment information (when purchasing a paid plan)

Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include:

Your device’s Internet Protocol address (IP address)
Browser type and version
Pages of our Service that you visit
Time and date of your visit
Time spent on those pages
Device information

Use of Data

Lastcom uses the collected data for various purposes:

To provide and maintain our Service
To process and complete transactions
To notify you about changes to our Service
To provide customer support
To monitor the usage of our Service
To detect, prevent and address technical issues
To improve the user experience
For security and fraud prevention

Data Processing Services

We use the following third-party services:

PostHog

We use PostHog to analyze usage of our Service. PostHog collects information about how you interact with our Service to help us improve it. For more information about how PostHog processes your data, please refer to their Privacy Policy.

Stripe

We use Stripe for payment processing. When you make a purchase through our Service, your payment information is processed by Stripe. Lastcom does not store your full payment information on our servers. For more information about how Stripe processes your data, please refer to Stripe’s Privacy Policy.

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

We may disclose your personal information only in the following situations:

To comply with a legal obligation
To protect and defend the rights or property of Lastcom
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information.

Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. For significant changes that materially affect your rights or how we use your personal information, we will notify you by sending an email to the address associated with your account and/or by placing a prominent notice on our website.

You are advised to review this Privacy Policy periodically. Any changes to this Privacy Policy are effective when they are posted on this page.

Your Data Rights

We respect your rights regarding your personal data. Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data in certain circumstances
Receive a copy of your data in a portable format
Object to certain uses of your data

If you wish to exercise any of these rights, please contact us at privacy@lastcom.io. We will respond to your request within 30 days.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@lastcom.io